Developed by Bungie, Destiny 2 is a multiplayer role-playing game that has gained a loyal fanbase since its release in September 2017. Players are given a chance to win battles with friends and protect Earth. The game also features a player-versus-environment (PvE) mode as well as a player-versus-player mode (PvP). This wide range of intense gameplay is bound to attract players who hack their way to the top. In response to this unfair means of gaming, Destiny 2 is protected by BattlEye, an anti-cheat software that detects any malicious activities. However, players are facing a BattlEye error that prevents them from enjoying the game. If you’re also encountering the BattlEye ‘Query Timeout’ and the error code Plum in Destiny 2, we’re here to tell you how to fix it.
BattlEye is a software that specifically helps in detecting any hackers or other software that might be affecting the game. Well, this software has issues of its own. Recently, players have encountered a Query Timeout issue while trying to launch Destiny 2. This can get frustrating when players have no idea what is causing their game to go into a timeout. The message displayed on the screen does not specify what caused the error code Plum to occur. This error is most likely to occur when BattlEye detects an issue with other running applications or software on your system. In this article, we will be discussing the issue in detail, so keep reading!
Destiny 2 BattlEye Query Timeout Error Code Plum: How to fix it
The BattlEye Query Timeout error code Plum can be frustrating to see on the screen every time you launch Destiny 2. Well, there are some workarounds you can try to get rid of the error and enjoy a hindrance-free experience.
Disable other Anti-cheats
Additional anti-cheat programs installed on your system can cause this issue. As per player reports, Vanguard can be a trigger for the error to occur. If you play Valorant, then Vanguard is installed on your system. It is an independent software that runs in the background regardless of whether the game is running. It is advisable to disable Vanguard when playing Destiny 2. To do that, go to the Taskbar Tray Menu > Right-click on Vanguard > Exit.
Update Windows
This error can also occur due to outdated Windows. Players can try updating their Windows to the 10 or 11 version. Once the update is complete, relaunch the client, and this should get rid of the issue.
Verify Game File Integrity
The Query Timeout error can occur due to corrupt game files that the BattlEye detects. Another workaround to get rid of the error is to verify and repair game files via Steam. Launch the Steam client, navigate to Steam Library > Right-click on Destiny 2 > Select ‘Properties’ > Local Files > Select ‘Verify integrity of game files’. This will detect any corrupt files and repair them to get rid of the error.
Delete BattlEye
It may sound outrageous, but give it a try. Delete the BattlEye folder from the game’s installation directory and then verify the game files using the above-mentioned method. Doing this will automatically re-download BattlEye. Once this is done, restart your system, and the issue should be fixed.
Anti-Virus Exception List
Make sure your anti-virus is not in conflict with BattlEye, causing it to display the Query Timeout error. Since this conflict is hard to tell, adding BattlEye to the exception list can help solve the issue. Go to Windows Settings > Update and Security > Windows Security > Virus and Threat Protection > Manage > Exclusions. Click on ‘Exclusions’ and select BattlEye to be added to the exception list. This will allow BattlEye to not be hindered by the antivirus program on Windows. Also, make sure that BattlEye is added to the exception list of your Firewall.
Clean Boot
It can be difficult to detect what exact application or software is causing the error. So, it is best advised to perform a clean boot just to be sure. To do so, press the Windows Key + R > Type MSCONFIG > Press Enter > Services tab > Check the box to hide all Microsoft services > Click on Disable all. Once this is done, restart the system. After a fresh restart, the error should be fixed.
This brings us to the end of the guide, and we hope the workarounds mentioned prove to be of help. Before leaving, make sure to check out DigiStatement for more information and updates about your favorite games.
FAQs
The Bungie official website explains that error code Plum appears when BattlEye detects a problem with your PC that could potentially violate the developers' Terms of Service. Fear not, as you may be running the game without the latest version of Windows, which could cause some issues.
Why is BattlEye timing out? ›
This means your connection to the BattlEye master server timed out for quite a while or broke up completely. A common solution is to update your modem/router's firmware.
Why do I keep getting error code Destiny 2? ›
It might be that Bungie performing maintenance or unexpected server issues are causing a spike in error codes or that there's an issue on your end preventing you from connecting to Destiny 2 properly. That means fixing errors is tricky since they're unpredictable and sometimes not even your fault.
Why do I keep getting BattlEye error? ›
This happens if something on your system prevents the installation/startup of the BattlEye Service, which is required to play on BattleEye-enabled servers. To resolve this issue: Please ensure that any security software (anti-virus, etc.) running on your system doesn't block the BattleEye Service in any way.
How do I fix BattlEye? ›
Failed to install BattlEye Service (4, 50000005) error
- Right-click the BattlEye Launcher executable.
- Choose Properties.
- Go to the Compatibility tab.
- Check the Run this program as an administrator option.
- Click OK to apply your changes.
This can happen if the server's or your connection times out for quite a while or breaks up completely. A common solution is to update your modem/router's firmware. Also, make sure that you aren't running “Cucusoft Net Guard” which is incompatible with BE.
Do I need BattlEye for Destiny 2? ›
Installation and Playing Destiny 2
To play Destiny 2, BattlEye will automatically install when Destiny 2 receives an update and will be active on a player's computer when Destiny 2 is running. Players must allow BattlEye to be installed if they want to play Destiny 2.
Why do I keep getting error code Currant? ›
This can be the result of ISP issues, packet loss, complications with various network hardware, Wi-Fi glitches and other impacting variables to general connection stability. We recommend as a first step that players ensure their current connection is working as intended to remove any outside variables.
How to fix you have been kicked by BattlEye reason query timeout? ›
- Find the BattleEye folder.
- Delete it.
- Go to Ark on Steam and verify integrity of game files so it will redownload a fresh BattleEye copy for you once it notices it's gone.
This appears to be a windows 7 exclusive issue, and non updated windows 10 machines. Due to battleEye being written in a newer version of python, windows 7 x64 machines do not support the runtime DLLs included. With windows 7 being EOL, the only fix is to update your pc from 7 to win 10, and have the updated C redis.
BattlEye is the gold standard of anti-cheat services because: We relentlessly hunt down any hacks, not stopping until they have been dealt with. This means that BattlEye is constantly evolving to make hacking ever-increasingly harder. We truly care about the games we protect 7 days per week, 365 days per year.
How do you know if you are banned in Destiny 2? ›
If a player receives a message that references an account or device ban, they have permanently lost access to the activities indicated in the ban message. The ban message may indicate which activities are impacted and whether the ban is at the account or device level.
How do I fix Destiny 2 connection problems? ›
Players may want to clear their console cache, or, if they're on PC, clear their download cache to see if that will help resolve the issue. Power cycling the internet modem and/or router may resolve the issue. Review our guide on improving latency and packet loss to see if that might help.
Why does Destiny 2 keep disconnecting me? ›
Receiving multiple disconnect with several different error codes indicates that a player is encountering an issue that Bungie cannot pin down to a single root cause. This is frequently caused by instability in a player's network setup, especially WiFi networks or networks encountering upstream traffic issues.
What is the error code pony in destiny? ›
We've been investigating an issue where players can receive invites that result in a PONY error code. While we work on a permanent fix, we recommend turning off Friend and Clan requests in your Settings under the Social area, and setting Fireteam Invites to Friends Only (or whatever you prefer).
Can you get banned for glitching in Destiny 2? ›
Game Exploits: If a player finds a game exploit, they should report it in the #Help forums. Players that discover an exploit should not be worried about receiving a restriction or ban. Bungie will not punish a player for discovering a game exploit.
Destiny 2 BattlEye Query Timeout Error Code Plum: How to fix it
Disable other Anti-cheats